Date of Last Update: Jan 6, 2025
Welcome to PostPixel! These Terms of Service ("Terms") govern your use of PostPixel's website and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.
1. Introduction
PostPixel, LLC ("PostPixel," "we," "our," or "us") provides AI-powered marketing automation and website building tools designed for service businesses. Our platform includes website generation, social media automation, content creation, and marketing tools aimed at helping service businesses grow their online presence.
2. Services Provided
2.1 Core Services
- AI Website Builder: Generate and maintain custom websites
- Social Media Automation: Create and schedule social media content
- Content Generation: Produce marketing materials and business content
- Marketing Analytics: Track and analyze marketing performance
2.2 Service Limitations
- AI-generated content may require human review and modification
- Website hosting is provided only while your subscription is active
- Third-party integrations are subject to their own terms and availability
- Service availability may vary by region and subscription tier
3. Account Registration and Security
3.1 Account Creation
You must:
- Be at least 18 years old
- Provide accurate and complete information
- Maintain up-to-date account information
- Keep login credentials secure
3.2 Account Responsibility
You are responsible for:
- All activities under your account
- Maintaining password security
- Notifying us of unauthorized access
- Ensuring authorized users comply with these Terms
4. Website Services and Migration
4.1 Website Generation
- Websites are hosted on our platform during active subscriptions
- Content and design are generated based on your inputs
- You retain ownership of your custom content
4.2 Website Migration
If you choose to discontinue our Services:
- You are solely responsible for migrating your website to another platform
- We do not provide migration services or tools
- You must arrange your own hosting and domain management
- Website redesign on other platforms is your responsibility
- We are not liable for any costs or complications associated with migration
5. Payment Terms
5.1 Subscription Fees
- Fees are billed according to your chosen plan
- Payments are charged in advance
- All fees are non-refundable unless required by law
- We may change fees with 30 days notice
5.2 Payment Processing
- You must provide valid payment information
- Failed payments may result in service suspension
- You are responsible for applicable taxes
6. User Responsibilities
6.1 Acceptable Use
You agree to:
- Use Services for legitimate business purposes
- Comply with applicable laws and regulations
- Respect intellectual property rights
- Maintain appropriate content standards
6.2 Prohibited Activities
You must not:
- Violate any laws or regulations
- Infringe on others' intellectual property
- Attempt to breach system security
- Resell or redistribute our Services
- Use Services for illegal or harmful purposes
7. Intellectual Property Rights
7.1 Our Rights
- We retain all rights to our platform and technology
- Our AI algorithms and systems remain our property
- Platform features and design are protected by copyright
7.2 Your Rights and Promotional Use
- You own your original content
- You grant us license to use your content for Services
- AI-generated content is licensed for your business use
- You grant us permission to use your website, social media content, and results achieved through our platform in our promotional materials, including but not limited to marketing videos, testimonials, case studies, screenshots, and other advertising content
- We may showcase your business as an example of our Services' capabilities without additional compensation
- You can opt out of promotional usage by contacting our support team
8. Data and Content
8.1 Your Content
- You maintain ownership of your business content
- You grant us necessary rights to provide Services
- You are responsible for content accuracy
8.2 AI-Generated Content
- Generated content is licensed for your use
- Quality and accuracy are not guaranteed
- You must review and approve all content
9. Termination
9.1 Account Termination
We may terminate or suspend your account for:
- Terms violations
- Payment failures
- Fraudulent activity
- Any other reason at our discretion
9.2 Effect of Termination
Upon termination:
- Access to Services will cease
- Website hosting will be discontinued
- You must migrate to another platform
- Pending fees must be paid
10. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for:
- Indirect or consequential damages
- Lost profits or revenue
- Service interruptions
- Data loss or corruption
- Third-party services or content
11. Indemnification
You agree to indemnify and hold harmless PostPixel from:
- Claims arising from your use of Services
- Violations of these Terms
- Your content or business activities
- Third-party claims related to your use
12. Changes to Terms
We may modify these Terms at any time:
- Changes will be posted on our website
- Material changes will be notified via email
- Continued use constitutes acceptance
13. Governing Law
These Terms are governed by the laws of South Carolina. Any disputes shall be resolved in the courts of Lexington, South Carolina.
Contact Us
For questions about these Terms, contact us at: hello@postpixel.ai