Effective Date: Jan 6, 2025
Welcome to PostPixel, operated by PostPixel, LLC ("we," "us," or "our"). This Privacy Policy explains how we collect, use, protect, and share your information when you use our website and AI-powered marketing automation services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information
When you use our Services, we may collect:
- Basic information (name, email, phone number, business name)
- Business website URL and content
- Social media account information
- Payment information
- Service preferences and settings
- Marketing content and preferences
Automated Information Collection
We automatically collect:
- Usage data (IP address, browser type, device information)
- Website analytics and performance metrics
- Content interaction and engagement statistics
- AI-generated content preferences and feedback
- Service usage patterns and preferences
Business Information
For our AI marketing services, we collect:
- Business description and services offered
- Target audience information
- Brand assets (logos, images, color schemes)
- Marketing preferences and goals
- Historical content and campaign data
2. How We Use Your Information
We use your information to:
- Provide and improve our AI-powered marketing services
- Generate personalized website content and social media posts
- Analyze and optimize marketing performance
- Process payments and manage subscriptions
- Communicate service updates and marketing materials
- Provide customer support and technical assistance
- Improve our AI algorithms and content generation
- Comply with legal obligations
3. Information Sharing and Disclosure
We may share your information with:
Service Providers
- Cloud hosting providers
- Payment processors
- Analytics services
- Email service providers
- AI technology partners
Business Transfers
Your information may be transferred if we are involved in a merger, acquisition, or asset sale.
Legal Requirements
We may disclose your information if required by law or to protect our rights and safety.
4. AI Technology and Data Processing
AI Content Generation
- Our AI systems process your business information to generate marketing content
- Generated content is reviewed for quality and compliance
- You maintain ownership of all custom-generated content
Data Training
- We may use anonymized data to improve our AI systems
- Personal and business-identifying information is never used for AI training
- You can opt out of data usage for AI improvement
5. Data Security
We implement appropriate security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication
- Secure data backup and recovery
- Employee security training and policies
6. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Export your generated content
- Control AI-generated content preferences
7. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and preferences
- Analyze site usage and performance
- Personalize your experience
- Remember your settings
- Improve our services
You can control cookie preferences through your browser settings.
8. Children's Privacy
Our Services are not intended for children under 13. We do not knowingly collect information from children under 13.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes via email or through our Services.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
PostPixel, LLC. Email: hello@postpixel.ai